Corporate Responsibility
Our approach to ESG, corporate social responsibility and ethical business is built around accountability, continuous improvement and responsible partnerships.
Our Commitment
OPAL is a privately owned business that embraces and actively encourages corporate and social responsibility across our organisation, suppliers and customers.
We are committed to continuous improvement in our Corporate and Social Responsibility strategy, acting in a socially responsible way, working with clients and suppliers to support shared goals, complying with applicable legislation and encouraging our people to be mindful of the effect of their actions on natural resources.
Environment And Carbon Emissions
The Board is aware of the impact OPAL’s activities can have on the environment and is committed to minimising our environmental footprint. Key targets for 2026 include reducing waste, reducing carbon emissions, recording and reporting for ESG and EDI purposes, and engaging clients to digitalise processes and collaborate on sustainability projects.
Reduce waste
Continually reduce operational waste and encourage recycling, reuse and responsible disposal.
Reduce carbon emissions
Actively manage our activities to reduce carbon impact across travel, energy use and operations.
ESG and EDI reporting
Record and report relevant activity for ESG and EDI purposes.
Client collaboration
Engage clients to digitalise processes and collaborate on sustainability projects that reduce carbon output and waste.
Environment
Our objective is to reduce our impact on the environment through continual improvement.
- Work with suppliers and clients to reduce environmental impact.
- Encourage email and electronic formats rather than paper where possible.
- Use teleconferencing to reduce unnecessary travel.
- Recover, reuse and recycle printer cartridges, paper shredding and cardboard.
- Encourage switching off lights and electrical equipment when not in use.
Corporate Governance
We are committed to conducting business according to rigorous ethical, professional and legal standards.
- Declare personal and corporate conflicts of interest.
- Comply with all applicable laws and regulation.
- Treat business relationships in a fair and open manner.
- Base competition on quality, value, integrity and service.
- Maintain stakeholder confidence in decision making and management processes.
Social Responsibility
We aim to make clear to stakeholders what CSR means to OPAL and how we work towards achieving responsible outcomes.
- Assess social issues relevant to our business and functions.
- Safeguard against unfair business practices.
- Support local suppliers and recruit locally where possible.
- Encourage clients and suppliers to support our CSR goals.
Human Rights
Our ethos is that everyone is entitled to basic human rights, including food, water, shelter and the right to provide for family.
- Voluntarily produce and update a Slavery and Human Trafficking Statement.
- Reflect relevant changes to the business and our practices.
- Review salary comparison data to support fair and reasonable pay and benefits.
Equality And Diversity
OPAL supports equal opportunity in the workplace and does not condone acts of discrimination on any grounds.
- Support equal opportunity across the organisation.
- Encourage staff and suppliers to celebrate culture within the workplace.
- Recognise events including Diwali, Chinese New Year and Ramadan.
Sustainability
We seek to minimise the adverse environmental effects of people travelling to and from our offices.
- Promote car sharing where appropriate.
- Benefit from office locations near mainline stations.
- Provide bike storage at offices.
- Use teleconferencing wherever possible.
Impact On Society
We understand the importance of our image and impact within the local environment.
- Recruit locally and use local suppliers where possible.
- Support local ventures and charities.
- Take part in nationwide charitable events such as Red Nose Day.
- Support local events for staff, families and friends through the OPAL Social Committee.
Ethics And Ethical Trading
Although OPAL is not directly involved in trading, our ethos is to support businesses that are ethical in their trading.
- Prefer suppliers and businesses that uphold ethical values.
- Operate in a fair, open and responsible manner.
- Support professional standards across procurement and supplier relationships.
Biodiversity
While OPAL does not own grounds or premises, we appreciate and support local campaigns to protect green spaces.
- Support awareness of biodiversity and local environmental issues.
- Encourage responsible behaviours that protect shared natural spaces.
Our CSR Aims
We aim to be responsible and to set an example. Our CSR policy applies throughout the organisation, from procurement services through to output, and governs our approach to all activities.
