Solutions
OPAL’s Platform Solution
One Platform. Three Specialist Solutions.
Pandora is OPAL’s modular SaaS platform supporting Protection, Investment Bonds and Structured Products. Built on a shared architecture with common workflows, portals, APIs and administration services.
Flexible Operating Model
Configure Pandora to deliver only the capabilities you need. Adopt a complete end-to-end operating model or integrate selected services into your existing ecosystem.
| Operating Model | CRM | Digital Journey | Sales Admin | Mobile | Broker | Policy | Rating | Claims |
|---|---|---|---|---|---|---|---|---|
| Full Service OPAL manages end-to-end | Included | Included | Included | Included | Included | Included | Included | Included |
| Co-managed Shared operating model | Included | Not included | Not included | Included | Included | Included | Not included | Included |
| Self-managed Use Pandora software only | Not included | Not included | Included | Not included | Not included | Not included | Not included | Not included |
Configure What You Need. Integrate What You Have.
Use Pandora as a complete end-to-end solution, or select individual capabilities that complement your existing operating model.
Making Ideas Happen
OPAL helps financial services brands turn product ideas into live, scalable propositions through a combination of Pandora software, operational expertise and delivery discipline.
Launch Faster
Configure and launch new products quickly using Pandora’s flexible architecture and proven implementation approach.
Modernise With Confidence
Replace legacy technology incrementally or modernise specific capabilities without disrupting existing operations.
Deliver Better Experiences
Provide intuitive digital journeys, self-service portals and adviser tools that improve engagement and reduce servicing effort.
Integrate Seamlessly
Connect to CRMs, policy systems, custodians, finance platforms and third-party providers through secure APIs.
Operate Efficiently
Streamline administration with automated workflows, case management and operational controls that improve productivity.
Scale For Growth
Support business growth with a resilient SaaS platform backed by OPAL’s outsourced administration expertise and governance framework.
